I approached The MultiCare Benefit Group , Mr. Adam Lewis because StackTeck Systems Ltd. wanted a benefit advisor who would help improve customer service while helping us control the rising costs of employee benefits. The MultiCare Benefit Group helped me maintain our current benefit plan and reduced our costs significantly while consolidating benefit providers. The result was that our employees received enhanced service while enjoying the same benefits they were accustomed to with reduced premiums. It was a win-win for all!
I do like that I can call The MultiCare Group anytime and receive an answer literally within minutes and/or hours. This is important as we are a 24/7 hour business and often need to respond to employees working all shifts. I found the transition to The MultiCare Group very smooth as they performed much of the duties on our behalf. We were under a tight timeframe and they delivered the employee presentations and employee benefit summaries quickly. He is an excellent liaison between StackTeck and our benefit provider. I would recommend The MultiCare Group, Adam Lewis and his team to companies who need a hands-on, benefit advisor who will deliver superior customer service experiences and ensure that benefit providers are accountable to the customers.